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Ship To The Moon
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FAQ & Guides
1. How do I start?
Click the “Request Pricing” button or the "Chat on WhatsApp" button in the upper right corner, complete the survey, and you will be redirected to the next steps to create your account!
2. Which countries do you ship to? What is the shipping time?
We ship products worldwide! However, some areas may be beyond our reach. If you're unsure about your location, contact us to confirm. Thanks to our special contracts with renowned shipping companies, we offer world-class logistics with tracked and insured shipments.

  • United States: 6-12 working days
  • United Kingdom: 4-8 working days
  • Australia: 6-10 working days
  • Canada: 6-10 working days
  • Europe: 5-15 working days
3. Do you provide free storage?
Absolutely! Just contact us and we will give you great deals and storage management with options of China, Europe, and USA warehouses. Your stocks are secure and insured, with notifications for restocking needs. You can also track your inventory quantities.
4. Do you provide product branding?
We offer versatile branding services, including custom printed package, print on demand or even Kickstarter product design. All these can be done without any minimum order quantity!
5. How are you different from other Dropshipping companies?
Click the links down below to our compare pages and see our advantages in the industry! Aliexpress, CJdropshipping.
6. Where are your warehouses?
We have numerous warehouses in China, Europe and USA, all ready to help you grow your business. State-of-the-art product scanners are installed in these warehouses to execute quality control.
7. How can I pay for my orders?
Once you create an account, all you have to do is to top up your Ship to the Moon account via wire transfer, ACH, credit card, or Payoneer. After charging your account, you can use the balance to pay for your orders!
8. What do I do if I have problems with my order?
Simple, we have a customer service team working tirelessly to solve your issues! Just submit a support ticket within your account and we will reply ASAP.
9. How do I find products to sell?
With our strong connections with the suppliers, our dedicated sourcing team can help you find any product you want with just product pictures and links. Or you can ask for recommendation from our experienced account manager.