🔗 Ship To The Moon is a B2B one-stop service fulfillment company that helps you save time from sourcing to shipping with a competitive price, short processing time, and a $0 monthly fee!
🔍 Know more about our services
Once you have successfully linked your store to our system, all the upcoming orders will be automatically synced to our system. So we can see the order details (product, customer's information, etc.)
If it's an entirely new product you want to ask for a quotation, please send our team member:
1. Product Link
2. Target Countries
3. Current Price / Target Price
The price will be provided in a few hours up to one day, once you agree with the price, our pricing team will update the price in the system. After that, you can select shipping methods and settle your orders.
Shipping rate depends on the product's total weight, volume, packaging, shipping countries and time. *** The estimated weight is based on the product because sometimes if the product is light weight, we calculate the shipping cost by its volume. *** The most reflective price in the market will be provided, and this can be affected by product availability, product itself and ordering time. This means that shipping fee may fluctuate.
Transferring money with WISE, you can earn extra top up bonus, highest to 1.25% 💰
Over 10 million people across the globe have used WISE to send money, WISE offers a cheap way to send money to different countries. You can fund a transfer in many ways, such as bank card, debit card and credit card. Just simply follow the steps to complete the transaction and get special offer! Step 1 - Click the button below and you will be direct to the homepage. You can get a direct quote for the transfer you want to make, login to your account or sign up. Sign up Link 🔗 Step 2 - Create an account in the next page. Please type in the email address you would like associated with the account, and create a secure password, which you will use to access the account in the future. Step 3 - Confirm the amount you are transferring and choose the state of the transaction, which is whether the transfer is for business or personal reasons. Step 4 - Please fill in the details about yourself. When it comes to international money transfers, you will need to provide substantial information about yourself to verify your identity. You’ll need to provide your full name, date of birth, contact number and residential address. It’s important that all of these details are correct as you may need to provide ID later and these details will need to match. Step 5 - In order to transfer to STTM, please choose 'Business or charity' ⚠️ Please use 'SWIFT' to transfer, then fill in the below information, it’s very important that you’re typing accurate information. ⚠️ Wire Transfer Account (Global Receipts): Bank Name: Metropolitan Commercial Bank Bank address:99 Park Avenue 4th Floor New York, NY 10016 SWIFT code:MCBEUS33 Fedwire ABA number:026013356 Account number:8799005900 Beneficiary name: hangzhou qicheng trade Co Lo Wire Transfer Account (for U.S. Account Only) Bank Name: Citibank Bank address:111 Wall Street New York, NY 10043 USA Routing (ABA):031100209 SWIFT code: CITIUS33 Account number:70587720000047138 Beneficiary name:1688 Dropshipping Limited Once the details of your recipient are verified, you’ll get a message stating they have been confirmed. From here you’ll be able to continue your order and move on to the next steps. Step 6 - Then you will see a summary of all the information you’ve provided Wise so far. Please review details of your transfer and confirm. Step 7 - This step is about informing Wise how you’ll be paying them to make the transfer. You have the option to use either an internet bank payment or bank transfer. If you’re making a smaller payment of $3,500 or less you can also use a debit or credit card. You can also choose to pay into the account later. The transfer will pend until your payment is received. The exchange rate that Wise provide will hold for 48 hours (depending on the currency route) while you process your payment. Step 8 - The final step will be a confirmation of your order, it will include the rate you received, the amount you’re sending and the total your recipient will receive once the transfer has been completed.
We ship globally from Hangzhou City, China. 🏚️China warehouse address: 2 Floor, Building 4, Hexiangjingmaoyuan, No.1984 of Moganshan Rord, Hangzhou, zhejiang, China Qicheng Wharehouse, 18969130737
Processing time is 1-3 days, but this also depends on the product's availability. For instance, if the product is out of stock temporarily, the processing time would take more days. You can also place inventory with us, we can ship out within 24 hours. There will be no extra warehousing fee for inventory.
It depends on the selected shipping method when you place the order. 📦 Affordable and fast shipping
You can track the order via
The tracking number will be shown in the system and synchronized to your store when we ship out the parcel. The default setting is 'upload before shipping.' You can alter this in your system, go to settings ➔ system
| Section | Description | Solution |
|---|---|---|
| Damaged Products | The product is badly damaged | A. Full refund; B. Replacement |
| The product have some scratches/stains or the product is not in the original shape | After Sales Team will evaluate and make the final decision | A. Refund COG; B. Full Refund; C. Replacement |
| The package is damaged but the product is not broken or damaged | No refund and no replacement | |
| Incorrect/worng products | Product with the wrong color or size but does not affect the functioning | A. Full refund; B. Replacement |
| Product with missing part or accessory and affects the functioning | Send replacement for missing part | |
| The missing accessory affects functioning but can we found in the destination country | Partial refund of the accessory | |
| Products with missing part or accessory and does not affect the functioning | A. Partial refund; B. Replacement | |
| Missing order | Parcel lost in transit | A. Full refund; B. Replacement |
| orders | A. Tracking information has not updated for a long time; B. Delivery time is longer than expected | If the parcel is not delivered after 60 days, it is considered lost in transit: A. Full refund; B. Replacement. Following countries and products may be different: 1. For Brasil, it is after 110 days not delivered. 2. Prohibited and restricted items or the products that Ship To The Moon team suggested not to ship. The above will not apply to this policy. 3. Following countries unavailable for this policy: Haiti, Kyrgyzstan,Madagascar, Mauritius,Bangladesh, Nepal,Nicaragua, Swaziland,Jamaica, Zambia,Ecuador, Peru, Bolivia,Chile, Argentina,Uruguay, Egypt, Sudan,Libya, Algeria, Angola,Bahamas, Benin, BelizeCity, Burundi, DominicanRepublic, Gambia,Grenada, Cuba,Palestine, Paraguay,Guatemala, Reunion,The Commonwealth ofPuerto Rico, Hawaii,Alaska, Guadeloupe,Martinique, and FrenchGuiana |
| Canceled order | POD and customized products | Cannot be cancelled |
| Placed inventory and stored at our warehouse | Can be cancelled if within 7 days (afterinventory is delivered toour warehouse) Cancellation fee: 5% ofthe total COG | |
| Product shipped out and returned, customer ask for cancellation and product not shipped out yet | Wholesale account: can be cancelled; Retail account: refund shipping cost only | |
| Product shipped out and returned, customer ask for cancellation and product shipped out again | Cannot be cancelled | |
| Recalled parcel after shipping out | The client asked to recall because of wanting to change the color and size | Non-refundable |
| Unacceptable disputes/tickets | The wrong shipping address was provided | Non-refundable |
| The parcel was delivered but no one signed the parcel | A. Recipient should contact the local carrier; B. Ship To The Moon charge and send out parcel again |
Once you join Ship To The Moon, share your lifetime recurring with another client to replenish, and you'll earn 2% of the client's replenish amount. You will receive a percentage of 2 of the amount for each active client you recommended that tops up at Ship To The Moon every month.
We provide customized packaging, tags, stickers, thank you cards, and many more to come. Please provide more details with your account manager for price quotation.
We can personalize your photography needs according to your demands. Please fill up the form for transcending your online store to the next level. Our team will provide more details and the price quote. 🔗 https://share.hsforms.com/1bjDSI7c1TqOXFHLgDiDQ6Acqxcb
